1. Who we are
This Privacy Policy explains how Sole Proprietor Liliya Aletdinova, INN 020800738304 ("we", "us", or "EchoBuddy") collects and uses personal data when you visit echobud.net, use EchoBuddy Edu, contact us, or purchase access to our educational materials.
For privacy questions, contact us at info@echobud.net.
2. Data we collect
Depending on how you use the service, we may collect:
- Contact details, such as your name, email address, and messages to us.
- Account details, such as login email, profile information, and access status.
- Purchase details, such as plan, order status, payment provider identifiers, and invoices.
- Usage data, such as pages visited, device type, browser, approximate location, and log data.
- Learning activity, such as progress, completed materials, and platform interactions.
Payment card details are processed by payment providers. We do not store full card numbers on our own website.
3. How we use data
We use personal data to:
- Provide access to the educational platform and learning materials.
- Process purchases, subscriptions, invoices, refunds, and account support.
- Respond to messages and provide customer support.
- Improve our website, content, and educational products.
- Protect the platform from fraud, abuse, unauthorized sharing, and security risks.
- Comply with legal, tax, accounting, and payment-processing obligations.
4. Cookies and analytics
We may use cookies and similar technologies to keep the website working, measure traffic, understand which pages are useful, and improve advertising performance. The site may use analytics and advertising tools such as Google Analytics and Google Ads.
You can manage cookies through your browser settings. Blocking some cookies may affect parts of the website or learning platform.
5. Sharing data
We share personal data only when needed to operate the service, process payments, communicate with you, comply with law, or protect our rights. This may include hosting providers, payment processors, analytics providers, email tools, support tools, professional advisers, and public authorities when legally required.
6. Legal basis
Where applicable privacy laws require a legal basis, we process personal data based on contract performance, legitimate interests, consent, and compliance with legal obligations.
7. Data retention
We keep personal data only for as long as needed for the purposes described in this policy, including providing access, maintaining records, resolving disputes, preventing abuse, and meeting tax, accounting, and legal requirements.
8. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal data. You may also have the right to withdraw consent where processing is based on consent.
To make a request, contact info@echobud.net. We may need to verify your identity before completing a request.
9. International processing
We and our service providers may process data in countries other than the one where you live. When required, we use appropriate safeguards for international data transfers.
10. Updates
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.